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Support Forum Forums Barbero – Hair Salon WordPress Theme Issue with Compatibility Between Woncep Theme v1.5.8 and Elementor After Update

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  • #4629
    viktorijaviesstudio
    Support Expired

    Dear Woncep Support Team,

    I am currently using the Woncep theme, version 1.5.8, on my website. I have been using Elementor version 3.21.8 without any issues. However, when I attempt to update Elementor to a newer version, my website encounters significant problems and becomes broken.

    Given this, I am unable to update Elementor to the latest version while maintaining the functionality of my site. I would appreciate your assistance in resolving this issue. Could you please advise on the following:

    1. Is there a known compatibility issue between Woncep theme v1.5.8 and the newer versions of Elementor?
    2. Are there specific steps I should take to update Elementor without causing issues on my website?
    3. Would an update to a newer version of the Woncep theme resolve this problem, or is there a patch available for the current version?

    Thank you in advance for your support and assistance with this matter. I look forward to your guidance on how to proceed.

    #4635

    Dear mate,

    We are so sorry about our delay.
    We fixed the issues. You can update Elementor and recheck the site.

    Thanks.

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