Support Forum › Forums › Woncep – Fashion Style WooCommerce Theme › Theme errors post installation
Tagged: Theme errors
- This topic has 3 replies, 3 voices, and was last updated 1 year, 8 months ago by Billy Nguyen.
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April 24, 2023 at 3:08 pm #4151siya360Support Expired
Hi,
Please assist as I purchased the ‘Woncep – Fashion WooCommerce WordPress Theme’ and installed it on my sub-domain, followed setup instructions as guided, however the website together with the demo content is not displaying properly.I get an error “Your theme (Woncep Child) contains outdated copies of some WooCommerce template files.” on my WP-Admin Dashboard, and site displays as a mobile view rather than desktop at https://fikile.siya360.xyz
### WordPress Environment ### WordPress address (URL): https://fikile.siya360.xyz Site address (URL): https://fikile.siya360.xyz WC Version: 7.6.0 REST API Version: ✔ 7.6.0 WC Blocks Version: ✔ 9.8.4 Action Scheduler Version: ✔ 3.5.4 Log Directory Writable: ✔ WP Version: 6.2 WP Multisite: ✔ WP Memory Limit: 1 GB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 8.0.28 PHP Post Max Size: 1 GB PHP Time Limit: 1500 PHP Max Input Vars: 2000 cURL Version: 7.87.0 OpenSSL/1.1.1p SUHOSIN Installed: – MySQL Version: 10.3.38-MariaDB-cll-lve Max Upload Size: 1 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 7.6.0 WC Database Prefix: wp0r_ Total Database Size: 15.41MB Database Data Size: 12.37MB Database Index Size: 3.04MB wp0r_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp0r_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp0r_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp0r_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp0r_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp0r_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp0r_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp0r_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp0r_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp0r_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp0r_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp0r_blogmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp0r_blogs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp0r_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp0r_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp0r_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB wp0r_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp0r_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp0r_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_litespeed_url: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp0r_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp0r_loginizer_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp0r_options: Data: 4.02MB + Index: 0.06MB + Engine InnoDB wp0r_postmeta: Data: 3.39MB + Index: 0.33MB + Engine InnoDB wp0r_posts: Data: 2.14MB + Index: 0.06MB + Engine InnoDB wp0r_registration_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB wp0r_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp0r_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp0r_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp0r_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp0r_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_revslider_slides: Data: 1.02MB + Index: 0.02MB + Engine 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wp0r_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp0r_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp0r_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp0r_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp0r_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp0r_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp0r_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp0r_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp0r_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_yoast_indexable: Data: 0.06MB + Index: 0.09MB + Engine InnoDB wp0r_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp0r_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp0r_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp0r_yoast_seo_links: Data: 0.16MB + Index: 0.19MB + Engine InnoDB ### Post Type Counts ### attachment: 124 customize_changeset: 1 elementor_library: 17 nav_menu_item: 38 page: 29 post: 7 product: 30 product_variation: 92 revision: 19 wp_global_styles: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ❌Error messages should not be shown to visitors. ### Active Plugins (18) ### Backuply: by Softaculous – 1.1.2 Classic Editor: by WordPress Contributors – 1.6.3 Elementor Pro: by Elementor.com – 3.12.2 Elementor: by Elementor.com – 3.12.1 FileOrganizer: by Softaculous Team – 1.0.1 GoSMTP: by Softaculous Team – 1.0.1 LiteSpeed Cache: by LiteSpeed Technologies – 5.4 Loginizer: by Softaculous – 1.7.8 Make Column Clickable Elementor: by Fernando Acosta – 1.4.0 Slider Revolution: by ThemePunch – 6.6.12 SpeedyCache: by Softaculous Team – 1.0.4 SVG Support: by Benbodhi – 2.5.5 WPC Smart Compare for WooCommerce: by WPClever – 5.4.2 WPC Smart Quick View for WooCommerce: by WPClever – 3.4.1 WPC Smart Wishlist for WooCommerce: by WPClever – 4.6.4 Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.20 WooCommerce: by Automattic – 7.6.0 Yoast SEO: by Team Yoast – 20.5 ### Inactive Plugins (2) ### Akismet Anti-Spam: by Automattic – 5.1 Hello Dolly: by Matt Mullenweg – 1.7.2 ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ✔ Order datastore: WC_Order_Data_Store_CPT ### WC Pages ### Shop base: #9 - /shop/ Basket: #10 - /cart/ Checkout: #11 - /checkout/ My account: #12 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Woncep Child Version: 1.5.6 Author URL: Child Theme: ✔ Parent Theme Name: Woncep Parent Theme Version: 1.5.6 Parent Theme Author URL: https://pavothemes.com/ WooCommerce Support: ✔ ### Templates ### Overrides: woncep/woocommerce/cart/mini-cart.php woncep/woocommerce/checkout/form-checkout.php woncep/woocommerce/content-widget-product.php woncep/woocommerce/content-widget-reviews.php woncep/woocommerce/loop/loop-start.php woncep/woocommerce/myaccount/form-login.php version 4.1.0 is out of date. The core version is 7.0.1 woncep/woocommerce/order/form-tracking.php version 6.5.0 is out of date. The core version is 7.0.1 woncep/woocommerce/product-searchform.php version 3.3.0 is out of date. The core version is 7.0.1 woncep/woocommerce/single-product/title.php Outdated Templates: ❌ Learn how to update ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: block-editor-feature-enabled minified-js new-product-management-experience product-variation-management settings Daily Cron: ✔ Next scheduled: 2023-04-20 15:28:02 +00:00 Options: ✔ Notes: 51 Onboarding: - ### Action Scheduler ### Complete: 2 Oldest: 2023-04-19 15:28:09 +0000 Newest: 2023-04-19 15:38:18 +0000 Failed: 1 Oldest: 2023-04-20 07:22:22 +0000 Newest: 2023-04-20 07:22:22 +0000 Pending: 1 Oldest: 2023-04-20 15:28:09 +0000 Newest: 2023-04-20 15:28:09 +0000 ### Status report information ### Generated at: 2023-04-20 11:29:39 +00:00
April 24, 2023 at 3:14 pm #4158Sorry for the late response.
I can’t login to the admin dashboard, please recheck your account again.
April 24, 2023 at 5:15 pm #4176siya360Support ExpiredHi Billy,
I have responded privately my other ticket with the correct login details. Please ignore this one as it was just a duplication.
Looking forward to your favourable response
Kind regards,
SiyaApril 25, 2023 at 10:40 am #4183I fixed all issues, please recheck.
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