Prestabrain

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February 10, 2025 at 1:53 pm in reply to: Theme not displaying correctly #4654

PrestaBrain

Dear mate,
Have you updated the theme to the latest version?
Please upgrade to the latest version of our theme.
Guide update: https://byduoc.gitbook.io/update-template
If you haven’t made any code modifications to the original theme, you can download the latest version, then delete the current one, upload the new theme, and check your site again. Please make sure to back up your site before updating.

Thanks.

February 10, 2025 at 1:52 pm in reply to: Code showing at Header in Front end View #4653

PrestaBrain

Dear mate,
Have you updated the theme to the latest version?
Please upgrade to the latest version of our theme.
Guide update: https://byduoc.gitbook.io/update-template
If you haven’t made any code modifications to the original theme, you can download the latest version, then delete the current one, upload the new theme, and check your site again. Please make sure to back up your site before updating.

Thanks.

February 10, 2025 at 1:52 pm in reply to: elementor page keep loading #4652

PrestaBrain

Dear mate,
Have you updated the theme to the latest version?
Please upgrade to the latest version of our theme.
Guide update: https://byduoc.gitbook.io/update-template
If you haven’t made any code modifications to the original theme, you can download the latest version, then delete the current one, upload the new theme, and check your site again. Please make sure to back up your site before updating.

Thanks.

February 10, 2025 at 1:52 pm in reply to: Theme not compatible anymore with Elementor #4651

PrestaBrain

Dear mate,
Have you updated the theme to the latest version?
Please upgrade to the latest version of our theme.
Guide update: https://byduoc.gitbook.io/update-template
If you haven’t made any code modifications to the original theme, you can download the latest version, then delete the current one, upload the new theme, and check your site again. Please make sure to back up your site before updating.

Thanks.

February 10, 2025 at 1:51 pm in reply to: Issue with compatibilty Elementor and Woncep theme #4650

PrestaBrain

Dear mate,
Have you updated the theme to the latest version?
Please upgrade to the latest version of our theme vs.16.0.
Guide update: https://byduoc.gitbook.io/update-template
If you haven’t made any code modifications to the original theme, you can download the latest version, then delete the current one, upload the new theme, and check your site again. Please make sure to back up your site before updating.

Thanks.

February 10, 2025 at 1:51 pm in reply to: Compatibility Elementor woncep #4649

PrestaBrain

Dear mate,
Have you updated the theme to the latest version?
Please upgrade to the latest version of our theme vs 1.6.0.
Guide update: https://byduoc.gitbook.io/update-template
If you haven’t made any code modifications to the original theme, you can download the latest version, then delete the current one, upload the new theme, and check your site again. Please make sure to back up your site before updating.

Thanks.

February 10, 2025 at 1:50 pm in reply to: Support renewed #4648

PrestaBrain

You can contact via email: [email protected]

September 13, 2024 at 4:22 pm in reply to: woocommerce checkout page not showing delivery #4640

PrestaBrain

Dear mate,

Pls refer guide: https://woocommerce.com/document/woocommerce-order-delivery/troubleshooting/

Thanks.

August 31, 2024 at 10:36 am in reply to: Your theme (Mixxcazt) contains outdated copies of some WooCommerce template file #4637

PrestaBrain

Dear mate,

To address any concerns or issues you may be experiencing, we kindly request access to your WordPress admin credentials.

Could you please provide us with the following information:

WordPress Admin Username:
WordPress Admin Password:
Website URL:
Rest assured that the security and confidentiality of your login details are of utmost importance to us. Once we’ve completed the necessary checks, we recommend changing your password for added security.

Your prompt response will greatly assist us in providing you with the best possible support. If you have any questions or concerns, please don’t hesitate to reach out.

Thank you for your cooperation.

Best regards,

August 31, 2024 at 10:35 am in reply to: Error in the Header #4636

PrestaBrain

Hi..

Pls send me link admin site. We don’t see link admin site.
Or update the latest version theme and recheck.

Thanks.

August 31, 2024 at 10:33 am in reply to: Issue with Compatibility Between Woncep Theme v1.5.8 and Elementor After Update #4635

PrestaBrain

Dear mate,

We are so sorry about our delay.
We fixed the issues. You can update Elementor and recheck the site.

Thanks.

August 31, 2024 at 10:26 am in reply to: UI always Distorting #4634

PrestaBrain

Hi..

We are so sorry about our delay.
We fixed the issues. Pls recheck the site.

Thanks.

August 19, 2024 at 10:26 am in reply to: Breadcrumb Title Not Showing / How to change font style on Mobile Menu #4628

PrestaBrain

Dear mate,

Pls access Breadcrumbs and edit Breadcrumb About and change it.
https://fadeitbarbershop.com/website_c4a1af29/staging/5158/wp-admin/edit.php?post_type=barbero-breadcrumb

https://fadeitbarbershop.com/website_c4a1af29/staging/5158/wp-admin/post.php?post=2971&action=elementor

https://prnt.sc/fxKsEH8mz7Tl

Thanks.

July 20, 2024 at 3:30 pm in reply to: Split menu #4623

PrestaBrain

Ok. We will check email.

July 20, 2024 at 3:13 pm in reply to: Problem With Demo Upload #4622

PrestaBrain

Dear mate,

We are so sorry about our delay.
We solved the issues and import the sample demo. Pls recheck the site.

Thanks.
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