Billy Nguyen

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April 11, 2022 at 4:56 pm in reply to: 404 error on the wishlist and mobile menu settings #3159

Billy Nguyen

Hi,

Maybe your hosting is blocking my local traffic. Please double check, my IP address is: 27.72.96.219

I need an admin account so I can check your settings so I can find the problem and show you how to fix it.

April 11, 2022 at 8:26 am in reply to: 404 error on the wishlist and mobile menu settings #3156

Billy Nguyen

Hi you,

I can’t connect to your site, please recheck: https://prnt.sc/B4mZCctqIW-d

April 7, 2022 at 9:12 am in reply to: Header not displaying on any pages #3152

Billy Nguyen

Hi you,

I have just resolved this issue, please recheck your site.

April 6, 2022 at 8:51 am in reply to: I did the installation but I have an error message #3150

Billy Nguyen

Hi,

Looks like there was an error in importing data using theme setup, so I used WordPress Import tool to import home 2 for you.

April 5, 2022 at 2:20 pm in reply to: I did the installation but I have an error message #3148

Billy Nguyen

Hi you,

I have just imported home 2 for you, please recheck.

April 5, 2022 at 2:05 pm in reply to: Cannot import demo #3147

Billy Nguyen

Hi you,

I have just imported demo for you, please recheck your site.

April 4, 2022 at 8:50 am in reply to: Carousel Products Are Not Displaying Correctly #3144

Billy Nguyen

Sorry for the late response.

I have just fixed all issues, please recheck your site.

April 4, 2022 at 8:42 am in reply to: How to edit mobile menu #3141

Billy Nguyen

Sorry for the late response, We just got back from a holiday.

I can’t login to the admin dashboard, please follow guide at https://pavothemes.com/forums/topic/how-to-edit-link-or-text-on-footer-bar/

or send Admin web account for me again.

April 4, 2022 at 8:32 am in reply to: Installing Demo 15 not work properly ? #3140

Billy Nguyen

Sorry for the late response, We just got back from a holiday.

I can’t login to the admin dashboard, please follow guide at https://pavothemes.com/forums/topic/how-to-import-data-xml-wordpress-import-tool/ or send Admin web account for me again.

March 28, 2022 at 8:41 am in reply to: Thumbnails product page + links don’t work #3132

Billy Nguyen

Ok, let me know if you need to help and hope you will vote 5 stars for our team.

Thanks and have a nice day!

March 24, 2022 at 8:42 am in reply to: Thumbnails product page + links don’t work #3130

Billy Nguyen

Yes, please check your site again, I fixed this issue.

March 23, 2022 at 9:23 am in reply to: Thumbnails product page + links don’t work #3128

Billy Nguyen

#1. Because your images are not the same size, the thumbnail images will not be displayed equally. I had to fix the height of the thumbnails so they could be equal. To solve this problem, you will have to crop the product images again to make them more even.

#2. The widget items of the Pro version are still in normal use on your website, please check again: https://ibb.co/N3t6Pyz

March 21, 2022 at 3:47 pm in reply to: Thumbnails product page + links don’t work #3116

Billy Nguyen

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March 18, 2022 at 9:07 am in reply to: Mobile menu #3112

Billy Nguyen

This reply has been marked as private.

March 18, 2022 at 8:52 am in reply to: Dynamic Pages Doesn’t Look Like From The Demo #3111

Billy Nguyen

Hi,

Please check your site, I fixed this issue.

The problem is not just spending 2 minutes to log in for you, but if we can’t log into the website, we have to ask you for your account again and have to wait again. Whereas if you submit the correct account, we I have already solved the problem for you. Do you understand?
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