Topic Resolution: Resolved
Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #2315
    Avatarblooms2021
    Supported

    Hi Dear,

    there is something wrong happened with my woocommerce made homepage without design (just data).
    I try to use the Elementor builder again but it’s not working with the homepage also.

    could you help me ?!

    #2317

    HI you,

    I tried to connect to your site to fix this issue but can’t connect: https://prnt.sc/1mrcq3z

    Please reset your hosting and let me know when I can connect your site.

    #2318
    Avatarblooms2021
    Supported

    could you try now?

    #2320

    Hi you,

    I resolved this issue, please recheck.

    Looks like you’ve added a lot of custom css to the website, they don’t look so good

    #2323
    Avatarblooms2021
    Supported

    it does not look like the same before !!

    Is it meaning I must re-design it ??
    and could you tell me what the made issue ??

    about CSS customize, it was a lot really but it wasn’t made any issues, so it’s not normal it’s the reason especially after I decreased it.

    Also, could you tell me if there is another way for reaching support faster?

    #2324

    Hi again,

    #1. Homepage: Your homepage has an import error, so I have re-imported this page for you and adjusted the product config so it can display products.
    You will definitely have to redo this page because your old page is broken and cannot be fixed with Elementor

    #2. Custom CSS:
    – On our demo: https://prnt.sc/1n5khpg
    – Your custom css causes display problems: https://prnt.sc/1n5kyh8

    We will not support these issues if this custom css is edited by you

    #3. No, we will support your problems as quickly as possible within 24 hours. If you want immediate support, you will have to pay for this service, we will support via skype

    #2328
    Avatarblooms2021
    Supported

    Custom css:
    – could you tell me how to return your css because after adding my products this css disappeared for that I write it by my self!

    Support Via Sky:
    firstly my request it’s not meaning your are slowly in support,vice versa i so appreciate what you do.
    But i afread if some errors like that happening after published it will not seems good for users!
    So, could you tell me howmush i should pay for this service or at least how can i avoid the errors like this one ?

    Thanks in advance,

    #2329
    This reply has been marked as private.
    #2330
    Avatarblooms2021
    Supported
    This reply has been marked as private.
    #2337
    This reply has been marked as private.
    #2342
    Avatarblooms2021
    Supported
    This reply has been marked as private.
    #2343
    Avatarblooms2021
    Supported
    This reply has been marked as private.
    #2345

    Hi again,

    Please don’t update this plugin: https://prnt.sc/1pgmwky

    We are updating the theme to be compatible with the latest version of this plugin.

    #2346
    Avatarblooms2021
    Supported

    thanks alot, i get the point.

Viewing 14 posts - 1 through 14 (of 14 total)

You must be logged in to reply to this topic.