Viewing 7 posts - 16 through 22 (of 22 total)
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  • #1428

    Hi again,

    We have checked it but have not found the cause of the problem, possibly due to a browser cache or a conflict with some plugin. Please wait, we will re-examine your problem.

    #1435
    Avatarmercurydesignjpr
    Supported

    Hello Billy,

    We await your response. Please try to resolve it at your earliest.

    Thanks

    #1446
    Avatarmercurydesignjpr
    Supported

    Hello Team,
    Please look into the above issue and assist us to resolve this.
    regards

    #1448

    Dear,

    We haven’t found a way to fix your problem yet, please wait a little longer, we will try to find your problem.

    #1455

    Hi again,

    It took a long time to test your issue.
    – Use default theme
    – Deactivate all irrelevant plugins
    – Clear all cache on the browser as well as on the website
    However the problem is still not resolved

    Then I downloaded your website data backup and installed it on my computer – localhost. I check out and the cart is still working properly.

    So your problem is with the hosting hosting. Are you using Cloudflare, CDN or hosting cache for this website?
    It was the hosting cache that caused this error, please check and clear all the cache on your server to resolve the issue.

    #1514
    Avatarmercurydesignjpr
    Supported

    Hello Sir,

    I tried as you suggest the above points, BUT Still not resolved the issue. please do needful.

    #1521

    Hi,

    The problem is from your hosting, not from our theme, so unfortunately we cannot assist you with this issue.

Viewing 7 posts - 16 through 22 (of 22 total)

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