October 4, 2021 at 3:33 pm #2655October 4, 2021 at 5:03 pm #2658
Please take a photo screenshot about this issue, I will check for you.October 4, 2021 at 5:07 pm #2659
As you can see in the attached screenshot, the page is non available.
Nobody worked on that since the time I opened the ticket (and it was working, after I reset the permalinks).October 5, 2021 at 8:56 am #2665
Could you please send me the link of the page that error. You take a picture of the 404 page for me, how can I check the problem for youOctober 5, 2021 at 2:38 pm #2669
You can see the issue here https://www.gidtoskana.ru/it/tour/siena-e-il-palio/
The same problem, now, occours in every tour page in Italian, because I just modified an Italian tour to make it happen.
As you can easily see, the issue disappears if only you regenerate the permalinks. This is a really bad behaviour for my client… of course!October 5, 2021 at 5:24 pm #2670October 6, 2021 at 1:43 pm #2672
All tours are not working now. Nobody entered the admin area since yesterday, before I contacted you.
After your reply, actually the site was working properly, but something happened in the background (I suppose) and tours are down again.
You can see that in the attached video
https://drive.google.com/file/d/1hz5cXsj52cHpb3xcpIt3kttZQhd5YMx3/view?usp=sharingOctober 7, 2021 at 9:35 am #2676
After changing the slug for the booking object, you must go to Permalink Settings to save this config: https://prnt.sc/1v3kiie
It’s ok now, please recheck.October 7, 2021 at 7:31 pm #2679
Good evening Mr. Nguyen
I know that I have to update permalinks every time I modify a slug for a content, and this is what I did many many times since I installed your theme.
And that’s the problem… I have to regenerate my permalinks a couple of times everyday, because almost every time I modify a single comma in one of my tour, the permalinks get losts! Sometimes it happens for a single language, sometimes for both.
This is a very bad problem… you’ll understand…October 8, 2021 at 9:15 am #2680
Changing the content or any other customization other than the slug will not change the path of the booking object unless you use a plugin or some code that affects the slug of the booking object.
I tried editing the content of the booking object but didn’t have the problem as you said.
Again, can you make a video of how you changed the content of the booking object to lead to the error as you said?
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