product images not loading

[dp-admin]

while import product images not loading it shows blank space.

[Billy Nguyen]

Hello,

Please send the admin web account for me, I will check and try to help you.

[dp-admin]

This reply has been marked as private.

[Billy Nguyen]

Hello,

Please recheck your site and let me know if you need to help.

[dp-admin]

Hai team,

No still images not loaded.

[dp-admin]

Hai Team,

Any update on the above

Thanks

[Billy Nguyen]

Hi,

Do you mean product photos here can’t be uploaded??? https://prnt.sc/OW8I7hrx_W9N
We use placeholder images for products to ensure no copyright infringement on the images. You need to change your product photos

[dp-admin]

Hai Team,

today i update the woocommerce to the latest version. after that my site not working it shows the error like this please see below attachment.

https://prnt.sc/GkwcTQZhC7yH

Kindly help on the above

Thanks

[Billy Nguyen]

Hi,

Currently I am unable to edit the code in your theme to handle this issue: https://prnt.sc/R0weX-jfeW45
Please provide an FTP or Cpanel account so I can access and edit the theme files on your website.

[dp-admin]

Hai Team,

can you please try now? because it’s working for me. for access, we don’t have Cpanel its hosted in AWS only.

Thanks

[Billy Nguyen]

Hi,

Currently I still can’t edit or update your theme, please double check

[dp-admin]

Hai Team,

I’ve tried installing it with your login details. it’s working fine and also installed the file manager plugin into that. please check.

Thanks

[Billy Nguyen]

Hi,

The theme edit section is still showing a message that does not have permission to edit the file, please check: https://prnt.sc/Ogqqcy5GUU0y

[dp-admin]

Dear Team,

Please deactivate woo commerce plugin and try it. that’s the error also showing theme files conflicts with woocommerce files. please check

Thanks

[dp-admin]

Hai Team,

Any update on the above.

[Author]

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