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Support Forum Forums Mixxcazt – Creative Multipurpose WooCommerce Theme Theme Filter and Tablet Version Issue

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  • #3242
    vytech
    Support Expired

    1) Product images are not showing in tablet version. please check snapshot and admin panel access.

    https://drive.google.com/file/d/1NBhDezbCvXDJ1bprpiuFz3A_SR4pTkGK/view?usp=sharing

    2) Not able to select checkbox, it’s only work on click of word in attribute filter.

    email: [email protected]

    • This topic was modified 5 months, 3 weeks ago by Billy Nguyen.
    • This topic was modified 5 months, 3 weeks ago by Billy Nguyen.
    #3250

    Hi you,

    #1. Your product image is in .webp format, this format is not supported on safari browser so when you visit the website on this browser, the product image will not be displayed.

    #2. You mean the checkbox cannot be selected at this position: https://prnt.sc/8ht8CsPmpgaq
    This is only the display option for the categories next to it, not the checkbox option.
    To use the filter function by many other attributes, you must use a filter plugin

    #3268
    vytech
    Support Expired

    #2 My Client business requirement is he want checkbox with current design and filter options only with multiple selection option. please do something so that i don’t have to feel guilty to purchase this theme.

    #3270
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