PrestaBrain

[PrestaBrain]

Hi poverino-mike,

We can’t access your site.

Pls send me link admin site and info login admin.
We will check for you.

Thanks.

[PrestaBrain]

Dear mate,

– What would be the fee please?

As you may know, this customization task will take us time to finish so an extra fee would be required. $30 is fair enough for both of us. If it is ok, please let me know so I can process for you immediately. account Paypal: [email protected] Or paypal.me/byduoc

Thanks.

[PrestaBrain]

Dear mate,

Unfortunately, this is not an option built into the theme at the moment. It requires customization and would cost you an extra fee.

Thanks.

[PrestaBrain]

Dear mate,

To address any concerns or issues you may be experiencing, we kindly request access to your WordPress admin credentials.

Could you please provide us with the following information:

WordPress Admin Username:
WordPress Admin Password:
Website URL:
Rest assured that the security and confidentiality of your login details are of utmost importance to us. Once we’ve completed the necessary checks, we recommend changing your password for added security.

Your prompt response will greatly assist us in providing you with the best possible support. If you have any questions or concerns, please don’t hesitate to reach out.

Thank you for your cooperation.

Best regards,

[PrestaBrain]

Hi there,

You have your theme installed on another domain.

Thanks.

[PrestaBrain]

Dear mate,

Pls click the edit header with Elementor and edit it.

https://styledoctors.com/wp-admin/post.php?post=345&action=elementor

Thanks.

[PrestaBrain]

Dear mate,

We apologize for the delayed response. We have just concluded our break and are back to work. We have addressed your issues. Please clear your browser cache and check the problem again.

Unfortunately, this is not an option built into the theme at the moment. It requires customization and would cost you an extra fee.

Thanks.

[PrestaBrain]

Dear mate,

We see you’ve deleted all your products and don’t have any products yet to test the issue on. Please add the product again then we will check the issue.

Thanks.

[PrestaBrain]

Dear mate,

Unfortunately, this is not an option built into the theme at the moment. It requires customization.

Thanks.

[PrestaBrain]

Dear mate,

We can’t access FTP account and recheck the issues.
Error: Critical error: Could not connect to server
Status: Disconnected from server
Status: Resolving address of http://ftp.mncr.shop
Status: Connecting to 111.90.159.216:21…
Status: Connection established, waiting for welcome message…
Status: Initializing TLS…
Status: Verifying certificate…
Status: TLS connection established.
Command: USER [email protected]
[email protected]

Response: 331 User [email protected][email protected] _ OK. Password required
Command: PASS **********
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

Pls recheck info login FTP
User FTP: [email protected]
FTP-server: http://ftp.mncr.shop
Port FTPS: 21
Pass: Zxcvbnm!23

Thanks.

[PrestaBrain]

Dear mate,

Ok. If you have any further questions or encounter additional challenges, please don’t hesitate to reach out to us. Our team is here to provide any assistance you may need to ensure the smooth functioning of your website.

We understand the importance of resolving these issues promptly, and we are committed to ensuring your satisfaction with our product. Feel free to contact us at any time, and we’ll be more than happy to assist you.

Thank you for choosing our product, and we look forward to assisting you further.

Best regards,

[PrestaBrain]

Dear mate,

We solved the issues. Pls recheck the site.

Thanks.

[PrestaBrain]

Dear mate,

Pls recheck info login admin site.
We can’t login admin site and recheck site.

Home 2

themesupport
OK9UP1!JS@GZb3u9msqJfW^xrt

Thanks.

[PrestaBrain]

Dear mate,

Pls send me FTP account. We want to check PHP code then solved the issues.

Thanks.

[PrestaBrain]

Dear mate,

You can send me a Cnapel account. We will check for you.

Thanks.

[Author]

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