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Support Forum › Forums › Woncep – Fashion Style WooCommerce Theme › Demo content not getting load properly

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Viewing 15 posts - 1 through 15 (of 26 total)
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  • June 28, 2021 at 9:00 pm #1888
    vijay
    Support Expired

    Hi
    Thanks for beautiful theme.
    I am getting several issues in the theme.
    In some of the pages content is not showing in front end. some sliders are not getting load.
    Its happening since I installed the theme and imported the demo content.
    However, the same page shows content properly if I see it with backend login.
    I have looked into this and seems like that in front(without login) some js libraries are not getting load.
    In short content is not looking same as your demo site.
    The page link for example is:

    Home 2


    Could you please look into this issue.
    Please note that we already have started working on the project so don’t reset anything.
    Looking forward to hear from you soon.
    Thanks!

    June 29, 2021 at 9:15 am #1892
    Billy Nguyen

    Hi you,

    I have just imported Slider home page for you, please recheck and let me know if you need to help.

    June 29, 2021 at 3:03 pm #1897
    vijay
    Support Expired

    Hi
    There are lots and lots bugs in theme.
    Counter and sticky menu is not working in front(without login).
    Please check this video link below:
    https://www.awesomescreenshot.com/video/4297724?key=9d7564f3fbfbbec451618bc1bc5169dc

    I already have mentioned yesterday that some js are not getting load in front side and provided login to check.
    theme component related to js are not working properly.
    Many issues are there which I am facing I am listing few of them:
    1. Counter is not working in front. you can check it on https://nexuslinkdev.com/crvd/ on banner
    2. Sticky menu is not working.
    3. Slick slider is not working.
    4. The slider you have imported is not working https://nexuslinkdev.com/crvd/elementor-7709/

    This is disappointing.
    Please assist me as soon as possible.

    June 29, 2021 at 3:13 pm #1904
    Billy Nguyen

    Hi again,

    The js error is caused by you customizing this js file. Please double check your js code. File custom.js

    June 29, 2021 at 3:31 pm #1906
    samuel
    Support Expired
    This reply has been marked as private.
    June 29, 2021 at 3:49 pm #1907
    Billy Nguyen

    HI again,

    You have to delete the 2 js files that you added in the child-theme, or if you still want to use it, you have to edit it. As I said above, these 2 files are having js errors that make all js on the website not work

    June 29, 2021 at 4:11 pm #1908
    vijay
    Support Expired

    Hi
    At first when I installed demo and didn’t added js, at that time also page was not loading properly.
    Currently we have removed the js file.
    You can check still it’s not working.

    June 30, 2021 at 8:47 am #1913
    Billy Nguyen

    I’ve checked it and it’s pretty good.

    About the demo data, because you have customized it quite a lot, it is not possible to delete it all to reinstall it.

    Let me know what you need help with, I will review and assist you.

    June 30, 2021 at 1:35 pm #1918
    vijay
    Support Expired

    Can you send me video link of what you are checking?
    At my end no single feature related to js is working well.
    It’s not about customizing. It’s about js not getting load at front.
    I have already installed the demo in local as well. without even customizing anything it’s not loading counter, sticky menu and slider.
    I am getting same issue there as well.
    It is fresh demo import still I am getting the issues.
    I have setup new project on this below link:
    https://nexuslinkdev.com/crvd-temp/
    You can use same credentials.
    Please check it.
    It is having same issues. Slider is not getting load sticky menu and counter also not loading.
    Check video link below. I have shared screen with and without admin login.
    https://www.awesomescreenshot.com/video/4311989?key=3c101c23e0cea1c307eb3e3642c90ac6
    Can you please assist. WE need to make it live in few days.

    June 30, 2021 at 4:27 pm #1921
    Billy Nguyen

    Hi again,

    I can’t login your admin dashboard, please check your account.

    June 30, 2021 at 4:36 pm #1922
    vijay
    Support Expired
    This reply has been marked as private.
    June 30, 2021 at 4:45 pm #1923
    vijay
    Support Expired

    Hi
    We also have tried to install demo on different server.
    But it’s same issue we are getting everywhere.

    Home 2

    Please do needful.
    Thanks

    June 30, 2021 at 5:25 pm #1926
    Billy Nguyen

    Hi again,

    #1. Home2, we use header2, this header doesn’t show sticky header, you can check our demo: https://demo2.prestabrain.com/woncep/home-2/

    To use header sticky, you need to use header 1. I set up this header for your site and this header works normally, please check: https://nexuslinkdev.com/crvd-temp/

    June 30, 2021 at 6:10 pm #1927
    vijay
    Support Expired

    Hi Billy,

    Can you please check this link without login in backend?

    https://nexuslinkdev.com/crvd-temp/

    If you are not able to solve the issue then please tell me straight away because we are wasting our time on this theme.

    Just check the link without login or in private window. With backend login it works fine. So please give some proper solution.

    Even we don’t customize anything just install theme, the same issue comes in any URL we upload.

    Please reply me soon as possible otherwise please refund the money as this is just shit theme

    July 1, 2021 at 12:49 pm #1934
    vijay
    Support Expired

    Hi there,
    Can you please at least reply?

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