July 1, 2021 at 2:09 pm #1935
Looks like there’s a problem with your hosting.
– Can’t run effects from elementor, when I turn these effects off, the elementors show up when not logged in.
– You try to reinstall this theme on localhost or another server to check again.July 1, 2021 at 2:22 pm #1936
hi which effects you disabled? Please mention full details in your reply so we do not need to go back and forth.July 1, 2021 at 2:25 pm #1937
we already tried with 3 different servers so that reason is not valid. Many other people are facing same issues which you can see in forumJuly 1, 2021 at 2:52 pm #1938
This is the first time our theme has this problem, no other customer has had the same problem as yours. Their problem is just not being able to import the data.
I will try to import the data again for you, if it still does not fix the problem, you can request a refund for this theme.
Please check upload_max_filesize of hosting, I can’t upload import file because max upload = 2MbJuly 1, 2021 at 3:16 pm #1939July 1, 2021 at 5:21 pm #1943July 1, 2021 at 5:24 pm #1953
Very sorry, this is a very serious bug related to the Elementor plugin, we are working on a fix. It may take a long time to fix it.July 1, 2021 at 5:27 pm #1954
how long it could take?
Can you please let me know as we need to make the site live asap.
ThanksJuly 1, 2021 at 11:16 pm #1959
Yesss, We have corrected the wrong function name freshio_is_woocommerce_activated, its correct function should be woncep_is_woocommerce_activated. I have fixed this for your theme and will update this issue in the next version.
Very sorry for this problem.July 2, 2021 at 12:36 pm #1960
Can you please let me know in which files you have made changes.
As we need to make it in real project too.
Thanks.!July 2, 2021 at 1:27 pm #1961
Yes, please go to file /woncep/wp-content/themes/woncep/inc/template-functions.php and find function: woncep_form_login(), then edit woncep_is_woocommerce_activated() into woncep_is_woocommerce_activated()
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