PrestaBrain

[PrestaBrain]

Dear mate,

Unfortunately, this is not an option built into the theme at the moment. It requires customization.

Thanks.

[PrestaBrain]

Dear mate,

We can’t access FTP account and recheck the issues.
Error: Critical error: Could not connect to server
Status: Disconnected from server
Status: Resolving address of http://ftp.mncr.shop
Status: Connecting to 111.90.159.216:21…
Status: Connection established, waiting for welcome message…
Status: Initializing TLS…
Status: Verifying certificate…
Status: TLS connection established.
Command: USER [email protected]
[email protected]

Response: 331 User [email protected][email protected] _ OK. Password required
Command: PASS **********
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

Pls recheck info login FTP
User FTP: [email protected]
FTP-server: http://ftp.mncr.shop
Port FTPS: 21
Pass: Zxcvbnm!23

Thanks.

[PrestaBrain]

Dear mate,

Ok. If you have any further questions or encounter additional challenges, please don’t hesitate to reach out to us. Our team is here to provide any assistance you may need to ensure the smooth functioning of your website.

We understand the importance of resolving these issues promptly, and we are committed to ensuring your satisfaction with our product. Feel free to contact us at any time, and we’ll be more than happy to assist you.

Thank you for choosing our product, and we look forward to assisting you further.

Best regards,

[PrestaBrain]

Dear mate,

We solved the issues. Pls recheck the site.

Thanks.

[PrestaBrain]

Dear mate,

Pls recheck info login admin site.
We can’t login admin site and recheck site.

Home 2

themesupport
OK9UP1!JS@GZb3u9msqJfW^xrt

Thanks.

[PrestaBrain]

Dear mate,

Pls send me FTP account. We want to check PHP code then solved the issues.

Thanks.

[PrestaBrain]

Dear mate,

You can send me a Cnapel account. We will check for you.

Thanks.

[PrestaBrain]

Dear mate,

To address any concerns or issues you may be experiencing, we kindly request access to your WordPress admin credentials.

Could you please provide us with the following information:

WordPress Admin Username:WordPress Admin Password:Website URL:Rest assured that the security and confidentiality of your login details are of utmost importance to us. Once we’ve completed the necessary checks, we recommend changing your password for added security.

Your prompt response will greatly assist us in providing you with the best possible support. If you have any questions or concerns, please don’t hesitate to reach out.

Thank you for your cooperation.

Best regards,

[PrestaBrain]

Dear mate,

Unfortunately, this is not an option built into the theme at the moment. It requires customization and would cost you an extra fee.

Thanks.

[PrestaBrain]

Dear mate,

We apologize for any delay in our response, as we recently had a brief vacation period. Your understanding is greatly appreciated.

Our template supports PHP 8.x

Thanks.

[PrestaBrain]

Dear mate,

We apologize for any delay in our response, as we recently had a brief vacation period. Your understanding is greatly appreciated.
You solved the issues. We checked site and we see it works well.
Thank you for your patience and understanding.

Best regards,

[PrestaBrain]

Dear mate,

We’re pleased to inform you that the issue has been successfully resolved. We apologize for any delay in our response, as we recently had a brief vacation period. Your understanding is greatly appreciated.

If you have a moment, we kindly request you to consider removing or updating your review. We value your feedback and are committed to providing an excellent experience.

Thank you for your patience and understanding.

Best regards,

[PrestaBrain]

Dear mate,

We are so sorry about our delay.
We solved the issues. Pls recheck the site.

Thanks.

[PrestaBrain]

Dear mate,

We are so sorry about our delay.
It is the design of most websites today. On your phone, you must click on the Icon menu.
How do you want it to be displayed?

Thanks.

[PrestaBrain]

Dear mate,

We are so sorry about our delay.
Pls recheck the custom code in the child theme.
We enabled the parent theme and found it worked fine. Please check the code again on the child theme.

Thanks.

[Author]

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